If you setup your twilio account with us prior to March of 2022, your phone number is not currently visible in Twilio as we were previously managing it. Simply follow these steps to make your phone number visible in your Twilio account.
Get your Account Sid and Auth Token from your Twilio Console.
Then go to your 'Account' tab in MEC and click "Transfer Phone Number" and enter your Twilio Account Sid and Auth Token there.
DON'T STOP YET
Once this is successful, be sure to Register your Twilio Number. Please reach out to us if you have trouble or questions.